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Customer Service Center

Thank you for visiting the DQ Red Ribbon customer service center.

Frequently Asked Question

Please read our FAQ page for answers to many of the most frequently asked questions.

Order History

View past order details, get your account balance, track recent shipments.

Shipping Information

Get answers to all of your shipping related questions including a estimated delivery time shipping map.


Read about our returns policy.


The DQ Red Ribbon terms and conditions page.


Available 9:00am - 4:30pm CST, Monday - Friday.
Please have your store number ready so that we may pull up your account information to better serve you.

Email Customer Service

Full Name:
Email Address:
Phone Number:
Store #:
Order #:


Customer Service Resources:
Dairy Queen Apparel & Merchandise
This website is operated by Signature Concepts, Inc. under license from American Dairy Queen Corp. Dairy Queen, DQ, Blizzard, the ellipse shaped logo, and all other related DQ trademarks are owned by Am. D.Q. Corp.